Dear Art Lovers, this year more than ever before, we need your help. Coronavirus pandemic has brought unique challenges for all of us. Independent art practitioners, researchers and organizations are the worst sufferer of pandemic. We appeal to you to contribute generously and make this effort, the Archives of Folk and Traditions art, a success.
Cancellation / Return / Refund
We do not accept the cancellation of membership or subscription or return of paintings, terracotta, ceramic and other articles due to their sensitive nature. However, in exceptional cases, we do accept the return and a complete refund. For other items, we accept returns and exchanges as per below-mentioned criteria.
Please send us any item you’d like to return or exchange by post – ideally recorded delivery. We accept the return of the item within 14 days of purchase with a suitable explanation of the reason for return. The reason is reviewed by our internal team, after which an approval mail would be sent for initiating the return process. Kindly make sure the reason isn’t one of those mentioned in the Disclaimer page.
How to Return an Item?
1. Please email folkartopedia@outlook.com for review of return request.
2. If request approved, post your returned item to
Folkartopedia Foundation
In the house of Manik Chandra
Opposite Gate No. 74, Kumhar Lane, Kurjee
Patna – 800010 Bihar
3. Include in your package, your name, address and what you would like us to do.
Return
If you’d like a refund, we’ll refund you the price you paid (minus any shipping cost) using the same payment method.
Return Exception
If the item has been used, we do not accept it.
Exchange
If you’d like to exchange any items – that’s no problem, just let us know what you’d like to change it for and we’ll do this with pleasure. If there is a difference to pay or refund, we will organize this with you.